Refund Policy
At DoMyEssayFast, we pride ourselves on fast, reliable, and high-quality essay writing services. More than 95% of our customers come back with subsequent orders, which demonstrates our commitment to urgent essay help and excellent quality. However, sometimes things can go wrong. In such cases, you can always refer to our Refund Policy for guidance on any refund issues.
We strive to be clear and fair in all financial transactions between our professional writers (Experts) and Customers. DoMyEssayFast is responsible for delivering your order on time and according to the instructions you provide when placing the order. If any obligation related to timely delivery or instructions is not met, you may be eligible for a partial or full refund, as per our Refund Policy.
General
Our Website is a platform that connects Customers to Experts. DoMyEssayFast is never a direct party to contracts between Experts and Customers, nor do we oversee any services or materials provided by the Expert beyond our refund and quality policies. We cannot be held responsible for monitoring transactions between Customers and Experts.
Please note that refund eligibility may vary by country or region. In areas with consumer law protections, you still retain those rights. To request a refund, please contact us.
Our Refund Policy allows you to request a refund if the delivered Product does not meet the requirements specified in your Order. Since we offer fast essay writing services to help you excel academically, we want you to be fully satisfied.
Below are the circumstances under which a refund can be offered:
- No Expert Assigned Yet
This is rare but can happen. In such cases, a 100% refund will be issued.
- Late Cancellation
If an Expert has already been assigned but you decide to cancel the Order, the refund amount may range from 100% to 70% to cover the efforts made by both DoMyEssayFast and the assigned Expert. This applies if the paper has not been uploaded yet. If the work is completed, the claim will be treated as a Disputed Claim and evaluated by our Quality Assurance department to determine the appropriate refund amount.
- Late Delivery
We understand the urgency of fast essay writing, so if your Order is delivered late, a compensation amount will be discussed and agreed upon with you. However, if the delay is due to your failure to provide the necessary information or materials, no refund can be granted. To avoid delays, always upload all relevant details and sources as early as possible.
If the Order is completed after the initial deadline but is still usable to you, you may be eligible for a partial refund.
- Disputed Claims
If you are not satisfied with the delivered Product and want a refund, our Quality Assurance Department will investigate. Approval or denial of any refund will be based on their findings. At DoMyEssayFast, your satisfaction is our priority, and we will strive to resolve disputes fairly.
- Accidental Duplicate Order
If you place an Order by mistake, contact us immediately for a full refund, provided an Expert has not been assigned yet. If an Expert is already working on it, one of the other scenarios will apply.
- Two Invoices Received
If you are charged twice for the same Order, notify us right away. We will need both receipts to verify the error and process a full refund for the extra charge. Although rare, charging twice for a single order is never intentional on our part.
- Content Originality
If you claim the delivered work is not original, you must provide a clear, reputable plagiarism report. Without such evidence, we cannot issue a refund.
You are not eligible for a refund if:
- You used the Product for personal purposes or as part of another Order on the Website. In this case, at least 70% of the contract price is generally non-refundable. However, the exact amount may be adjusted after a Quality Assurance review.
- You received a lower grade than expected. While our Experts provide high-quality academic assistance, DoMyEssayFast does not guarantee specific grades. Our service is a learning platform that pairs Customers with educational Experts, and it is the Customer’s responsibility to use these materials ethically and effectively.
- You were not admitted to an educational institution or did not pass an exam, test, or quiz. We do not promise improved admission chances or exam success; we only provide educational materials and urgent essay help. We stand firmly against academic dishonesty, so we cannot guarantee results based on how you use the provided materials.
- We cannot monitor the service. Service did not meet your requirements. You must provide clear instructions to the Expert. We are not liable for contextual mistakes or originality issues in content you provided. If your order initially requested only editing or proofreading but then asks the Expert to produce new content, this will be considered misuse of our service and is non-refundable.
- The refund period has passed. Refunds are available for up to six months from the initial transaction date. After this period, we cannot process refunds. Funds can only be returned to the original payment method used for the purchase.
We are not liable for internet or service outages caused by government actions, third parties, or events beyond our control.
Refund Processing
Once your refund is approved, DoMyEssayFast will process it within three (3) business days. Please note that we are not responsible for any fees or delays that may be imposed by your bank or payment provider.
In some cases, refunds issued a long time after the initial transaction date may encounter issues outside our control. These issues arise from third-party payment processors that have their own rules. If such an issue occurs, we may not be able to expedite your refund.
Again, refunds are available within six months of the original transaction date. After six months, refunds are no longer possible. Funds can only be returned to the payment method originally used for the purchase. We also cannot redirect refunds to a different payment method.
Chargeback
A chargeback occurs when you dispute a transaction with your card issuer, and the issuer contacts us to reverse the payment. In this case, we may suspend your account. Any fees incurred as a result of chargebacks or other payment disputes must be covered by you.
Expired Account
If there is no activity on your account for more than 180 days (since the last payment), your account will be considered expired and deleted. All personal data processed by DoMyEssayFast will also be erased.
Account Deletion
You can request the deletion of your account at any time by clicking the “Deactivate” button in your account settings. However, no refunds will be issued for account deactivation.
Before permanent deletion, your account will be temporarily deactivated for 14 days. This grace period allows you to decide if you want to reactivate your account. If you have any remaining balance in your account, please contact our Support Team within these 14 days. If your account is suspended or deactivated due to a policy violation, you will not receive a refund or credit for any unused services or data associated with the account.
Since account deletion is permanent, you will need to create a new profile if you want to use our Products and Services again.
Payment Services
We use third-party payment services to process transactions on DoMyEssayFast. This ensures that your credit/debit card information is handled securely via integrated iframes from our trusted payment providers. We do not store your payment information on our servers, and all transactions are encrypted and protected.
Data Provided by You
Billing information such as credit card details is processed only by our payment partners. DoMyEssayFast does not collect, store, or otherwise handle this data directly. We are not responsible for any failures on the part of third parties to protect this information. All payments are subject to the terms and privacy policies of our payment partners.
We may change our payment partners if needed, and they may transfer your information to other secure service providers. These providers use SSL or comparable security technology to safeguard your data.
Payments and Taxes
When you pay for an Order, DoMyEssayFast holds your payment until the Product is delivered, then the Expert is paid. Both Customers and Experts are responsible for all applicable transaction fees related to the delivery and use of services on our Website.
Registration on our platform is free. However, when you place an Order, you may be charged a service fee for using DoMyEssayFast. This fee is non-refundable unless the final evaluation of your Order is 0% completion.
Both parties (Customers and Experts) are responsible for paying any fees and taxes that result from transactions on our site. Experts pay a commission for using our platform. Failure to pay these fees is a material breach of this Refund Policy and our Terms and Conditions.
Payouts
Experts receive payment to their DoMyEssayFast account for each completed and confirmed Order. They can then withdraw funds through our third-party payment services securely.
Other
Payments made through our Website are strictly for purchasing and delivering legitimate academic assistance. Any fraudulent, criminal, or illegal activity as defined by law is prohibited on DoMyEssayFast.
Authorship After a Refund: If an Order is cancelled, you must not use any Products received before the cancellation. According to our Terms and Conditions, DoMyEssayFast retains full authorship rights to cancelled work. If you attempt to claim this work as your own, it will be marked as 100% not original by repository services.
Changes to This Policy
We may change this policy at any time. Any updates will be posted on our Website, and we will notify you of major changes via email or on the site. The current version of this Refund Policy is always available on DoMyEssayFast.
While we usually provide notice before new terms take effect, some urgent changes may require immediate implementation without advance notice.
Thank you for choosing DoMyEssayFast. We are committed to providing you with fast, high-quality, and reliable essay writing services. If you have any questions about our Refund Policy or need urgent essay help, feel free to contact our support team at any time.